Volume 2 number 2 (06)

PATIENTS’ PERSPECTIVE OF PATIENT-CENTRED CARE IN SELECTED HEALTH FACILITIES IN SOUTHERN GHANA

Pages 103-116

DOI 10.61552/JIBI.2024.02.006

ORCID Augustine Adomah-Afari, ORCID Frank Kofi Kanku


Abstract: This research assessed patients’ perspective of factors associated with patient-centred care in selected health facilities in the Volta Region of southern Ghana. A descriptive hospital-based cross-sectional survey design was used where a structured questionnaire was administered to 403 patient participants. Regression analysis was conducted and the results reported in proportions, frequencies and odds ratios. The level of patient-centred care practice among patients in the selected health facilities was 56.8%. Patient-centred care was influenced by age (aOR=1.13; CI:1.02-1.25), educational status (aOR=0.02; CI:0.001-0.63), road network (aOR=0.09; CI:0.02-0.63) and cultural barriers (aOR=15.22; CI:1.65-139.99). Individual patient and community system factors including cultural beliefs have the potential of influencing patient-centred care satisfaction with the quality of care delivery in health facilities. Thus, there is a need for the government to address the problem of deplorable road networks in the communities.

Keywords: Community, health facilities, health providers, patient-centred care, quality of care, service quality

Recieved: 05.10.2023. Revised: 01.11.2023. Accepted: 12.11.2023.

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Editor-in-Chief Director-in-Charge Managing Editor
Aleksandar Djordjevic

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Quarterly
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